IT Support and Services

Printer Services and Support

When it comes to IT support and services, you’ll find a diverse range of agreements tailored to fit different needs and equipment. From compact laser printers to the most robust print shop production machinery, there’s a service and maintenance assessment designed to provide optimal support. These assessments can be a game-changer for your office, potentially saving both money and time. To explore the benefits further, we encourage you to take advantage of our complimentary assessment service. We understand that every office setup is unique, which is why we’re committed to helping you find the right IT support solution that aligns perfectly with your requirements. Discover the possibilities of hassle-free maintenance and support with us.

Service Level Agreement

Includes:

Service and Onsite Support

Preventive Maintenance

Spare parts

Service Maintenance Agreement

Includes:

Service and Onsite Support

Preventive Maintenance

Full Service Maintenance Agreement

Includes:

Service and Onsite Support

Preventive Maintenance

Consumables and Spareparts

We also do

Unlimited IT support

OPSOL provides a full range of IT assistance including help desk, on-site and remote support, with expertise across all of your infrastructure needs.

Tell us what you need

If you aren’t sure which of our IT support plans best suit your needs or you’d like to arrange a more detailed quote, just answer a few simple questions below to tell us a little about your organization. We’ll be back to you in a few minutes with an initial quote on the plans most suited to your needs.

Number of users

Our Support Plans are easy to understand as they are based on the number of end-users you have. Please indicate the size of your organization.

Location

OPSOL provides in all emirates. Please us know where you operate from.

Services Required

Our plans all include some optional elements which can help tailor the right level of plan to suit your needs. Please indicate any specific services you require.

Basic Support Essentials

Remote IT Support

Recommended for Small Companies

Service Delivery

Standard SLA support

Technical Account Manager

 

Standard Total Support

Standard Onsite Support

Recommended for midsized companies

All of the benefits of Basic Support Essentials plus the following:

  • Telephony Support
  • Onsite Support 
  • Regular Scheduled Visits

 

Enterprise Total Support Plus

Integrated Onsite IT Support

Recommended for big companies

All the benefits of  Standard Total Support plus the following:

  • Technical Account Management by a Senior Engr
  • Full Line of Business Software Support
  • Telephony Support
  • Onsite Support 
  • Regular Scheduled Visits

Interested In Our Services?